Snowball Avalanche is provided by Beatriz Guadalupe Gamarra, trading as Dialex Lab. Contact: guadalupegamarrazz@gmail.com. Website: snowball.dialex.chat.
The game stores your coins, gems, upgrades, skins, highest mass, tutorial completion, language and audio preferences locally on your device. No player account is required. Clearing the app's storage removes these local saves; Android backup settings may affect whether a saved copy is restored.
The game can be played by children and adults. Before the first run, we ask for an age group, stored only on your device. Analytics stays disabled for users under 18 and users of unknown age. Adults can optionally allow analytics and withdraw this choice in Privacy Settings on the main screen. Declining does not restrict gameplay. The app does not show advertising or offer real-money purchases.
Only after an adult opts in, the game uses Google Analytics for Firebase to understand gameplay and improve the tutorial. Tutorial events include the lesson viewed or completed, its position in the tutorial, time spent and whether the lesson was interrupted. Advertising ID collection is disabled. Firebase can also process app-instance identifiers, app interactions, device and operating-system information and approximate location inferred from network information. We do not request your name, contacts, precise GPS location, photos or microphone access for gameplay.
Analytics data is processed by Google under its applicable terms and privacy safeguards. See Google's Privacy Policy and Firebase privacy information. Processing may take place outside your country.
If you email support, we receive your email address and anything you include in your message. We use it to answer your request. You may contact us to request access, correction or deletion of personal data, or to raise a privacy concern. Analytics identifiers are not linked by us to your email or a player account, so we may need additional information to locate a particular record.
Local progress remains until it is cleared. Analytics retention follows the settings of our Google Analytics property and Google's applicable processing policies. Support correspondence is retained only as needed to address requests and applicable obligations. We use reasonable safeguards, but no system can guarantee absolute security.
We may update this policy when the game or its data practices change. The current policy will be available at this address.